Shipping And Returns
Free Shipping within the US
Packages less than 1 lb will ship USPS First Class. Packages over 1 lb may ship USPS Priority Mail or UPS Ground.
Extra Fees: Inquire about upgraded faster shipping cost quote BEFORE completing your order.
For international shipping, please request a quote and time estimate.
Items that are in stock will be shipped out within 3 business days.
Custom orders timelines will be agreed upon by both parties at time of invoice.
Most packages ship in reusable Polymailers. re-used, or reusable cardboard boxes.
If your package does not turn up within the expected time frame, please contact me and I will do my best to rectify the situation!
I gladly accept returns.
Conditions of return:
- Contact me within: 14 days of delivery
- Ship items back within: 30 days of delivery
- Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
- Returns will be refunded via original payment, minus a restocking fee that will include initial shipping charges and payment processing fees.
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
Nancy@Nancyshandmadegoods.com
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons) including cloth face covers.
Return Policy updated April 23, 2022